Delivery & Returns
Here's the deal with deliveries and returns:
Getting Your Dress
La Jolla Showroom Pickup & Drop Off
You have options. First, you can choose to pick up your garment at our La Jolla showroom, Monday through Friday between 8am-4pm (please send us an email if you'd like to request an alternative time). You can pick up the dress on the first day of your rental.
For returns, we offer contactless drop-off via the secure parcel box located on our front patio. You're also welcome to stop in and drop your dress off in our showroom during business hours. Garments must be dropped off by the evening of the last day of your rental period. In the event the last day of your rental falls on a holiday, you have until the next business day to return it. Any garments not received by the designated drop-off date will incur late fees.
We offer nationwide shipping to anywhere in the U.S. - your shipping fee will be assessed at check out depending on the weight of the parcel and your distance from our warehouse. Your package will come with a return label - simply reuse the packaging your dress arrived in, tape the pre-paid shipping label on the outside of the box, and drop it off at the nearest carrier drop box or counter.
Waited until the last minute? No problem! Orders placed by 3pm PST will be sent out same-day for next day delivery. Just choose 'Next Day Air' at checkout to receive expedited shipping.
At this time, we do not deliver to PO Boxes.
Drop us a note at firstname.lastname@example.org